Medicaid Readiness Checklist

Is Your Agency Ready for Medicaid?
Medicaid can be a game-changer—but only if your agency is prepared. This checklist walks you through 5 key areas to assess your readiness and spot any gaps before you dive in.

12 Ways To Appreciate Your Caregivers Outside of National Caregivers Day

We know it’s hard to gather caregivers together and celebrate their success as often as you would like. Bearing that in mind, we put together 12 ideas to keep your team appreciated and engaged.

Your Guide to Introducing You (And Your Home Care Agency) To A New Referral Partner

So you just opened your agency and you’re excited to hit the ground running. You need referral partners. But how do you begin to introduce yourself and your services?

Below is a template for you to customize for your needs and the type of partner you’re working with. 

6 Common Traits of Ideal Caregivers

The caregiver recruitment landscape is constantly changing, but the qualities that you and your clients look for in team members should always remain consistent.

Here are the top 6 that you should look for and interview questions that are tailored to each trait.

The Magic Behind Caregiver Scheduling 

Your schedulers have one of the most important functions in the home care business as matchmakers. 

Maximize the impact of their efforts with this matching guide.

Client Emails Template: The Power of Follow-Up

It’s one set of skills to master the inquiry call, but the key to sealing the deal is in the follow-up. Increase your conversion rates by supporting your sales skills with compelling follow-up email cadences.

Home Care Inquiry Template 

Inquiry calls are the beginning of a family’s journey to care. Not only are they the beginning, but a call is the first impression the (most likely) adult children have of your company, your story, and your home care brand image.