Home Care Software and Billing Services

Run your agency with one system for Scheduling, EVV, and Billing across Medicaid, VA, LTCI, and Private Pay.

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Why Home Care Providers Love CareTime

Billing Services

Get paid faster—with less stress.

Tired of chasing payments or second-guessing Medicaid rules? Our Billing Services takes the burden off your plate. We handle claims processing, billing, and compliance checks for you—so you can spend more time growing your agency and less time cleaning up denials.

CarePortal

Empower your whole care team—from staff to families.

CarePortal puts caregivers, clients, families, and your team on the same page. Whether it’s logging hours, reviewing notes, or approving timecards, everyone can access and update what they need—when they need it. It’s transparency, without the hassle.

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Electronic Visit Verification (EVV)

Compliance built in—no extra steps required.

Our EVV solution makes it easy to stay compliant without slowing down your team. Caregivers can check in and out using GPS, mobile apps, or landline—whatever works best for them. Need fixed-location or voice verification? We’ve got that too. It’s flexibility for your team, with peace of mind for your agency.

Payment Processing

Get paid your way—without the back-office chaos.

CareTime makes it easy to manage payments in one place. Accept multiple payment types, set up recurring billing, and keep everything running smoothly—without the late-night spreadsheets. Less time chasing payments means more time growing your business.

Partners & Integrations

Everything connects—so your agency runs smoother.

CareTime partners with trusted tools across the industry, from background checks to compliance solutions. Whether you're looking to simplify onboarding or stay audit-ready, our integrations are designed to save you time, reduce risk, and support your growth.

Background Screening

Hire with confidence—without slowing down.

The wrong hire can hurt your reputation and your bottom line. CareTime gives you fast, affordable background checks so you can make safer decisions and keep your focus where it belongs—on delivering great care.

CareTime Medicaid CERTIFIED

Medicaid Billing & RCM Services That Get It Right the First Time

98% of claims approved on the first submission.

Denials, delays, and endless resubmissions don’t have to be your norm. With CareTime’s billing and RCM services, agencies across 25+ states are getting paid faster and spending less time fixing errors. We handle the complexity of Medicaid so you can focus on care—not chasing reimbursements.

Learn more HERE ➔

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CareTime RCM video

See for yourself what CareTime's Billing Services are all about.

MEDICAID AGENCIES

Save Time and Reduce the
Risk of Errors

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HOME CARE AGENCIES

Enhance Home Care Quality, Efficiency, and Reduce Admin Tasks

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PRIVATE-DUTY AGENCIES

Schedule and Track Time Sheets on the Fly

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CONSUMER-DIRECTED AGENCIES

Direct Your Care on Your Schedule

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Discover why CareTime is the leading choice for all home care agencies. No matter the business model or size, we've got you covered.

Curious, even just a bit? Schedule a meeting, it's worth a conversation.

Are you currently a CareTime user looking for support? Click here.

Have questions? We have answers.

Want to know more?
You can call us anytime a 321-450-3075.


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CareTime is a management software designed for home care agencies, streamlining operations with features like scheduling, caregiver management, client profiles, billing, compliance, and mobile accessibility. It enhances efficiency, productivity, and client satisfaction by centralizing tasks and improving coordination.

CareTime supports various home care models, including private-duty, Medicaid, and registry models of home care. 

CareTime handles billing and collections for private and third-party payors through  our software and we offer fully managed billing and collections for all your clients.We've integrated into all the state EVV systems and then provide transparency of your claim status every step of the way so you never wonder when you will get paid. Once payments are made, we apply the payments to the client account for easy reconciliation. 

Yes, CareTime software is accessible on both desktop and mobile devices via our mobile apps, offering flexibility and convenience for users. This allows caregivers and management to access the platform from anywhere, facilitating real-time updates, communication, and task management.

CareTime helps ensure compliance with EVV (Electronic Visit Verification) requirements through its software functionalities. Through features such as GPS tracking and electronic signatures to verify caregiver visits and document the services provided accurately. By integrating EVV into its platform, CareTime helps home care agencies meet regulatory requirements while improving transparency and accountability in caregiver visits.

The CareTime mobile app for caregivers offers scheduling, care plan information, time tracking, GPS tracking, messaging, task management, and documentation features. This allows caregivers to manage schedules, provide quality care, and communicate effectively while on the go.

Payment processing through CareTime Payments is highly secure, adhering to industry standards like PCI-DSS and employing robust encryption and authentication measures to safeguard financial transactions.

Yes, families can access care information through CarePortal. 

CareTime offers comprehensive customer support including onboarding, data transfer and migration, and training for your staff.  This support includes online help resources, FAQs, tutorials, and user guides accessible through the website and within the software platform itself. Additionally, CareTime provides customer support through email, phone, or live chat to address any technical issues, answer questions, or provide assistance with using the software effectively.

Click here and fill out the form to request a demo today — we look forward to chatting soon!

I had an outstanding experience with the CareTime team. They were able to meet every need. All the information was very helpful and was explained in a way that anyone would catch on. I am very pleased with the service!

Marilyn C.
Director of Business 

It is the best system out there, and I recommend it to every person I can that is in my line of work. I love everything about it! 

Vincent I.
Director 

CareTime provides a great way to store client care plan and employee documents all in one place. It is easy to find documents when they are required. The product is easy and simple to use. Can't recommend it enough! 

Jakina J.
Owner 

Once I learned more about CareTime, I knew this is exactly what I needed for my agency. CareTime walked me through everything to make sure I was set up for success. 

Nadine L.
Admin 

Overall the experience has been nothing but positive, and CareTime has functioned as we needed. It does exactly what we needed it to do and MORE! 

Janlea L.
Program Supervisor 

I love everything about this software! CareTime helps me in so many ways, as it is hard to maintain and manage a business alone. This software has made my life so much easier. Nothing bad to say about this software I would totally recommend this product. 

Jakenzie W.
Director 

I am beyond satisfied with the product and the recent upgrades. I have been using this product for almost 2 years and have not switched to the competitors that constantly contact us. It's easy to use. The employees find it less complicated than some other systems that they have used with other companies in the past. 

Trena W.
Administrator 

CareTime is AWESOME!!!!! It has allowed me to virtually run my office without 1anyone being present. The system functions are easy to use, and I couldn't have found any other system any better. Hands up for CareTime. I give them a two thumbs up! I've been with CareTime for 5 years. There is not one thing about CareTime that I dislike. 

Christine D.
Owner/Director 

Don't know where to start?

Pricing


Using a centralized technology platform isn't just purchasing software; it's investing in your team, clients, and caregivers to enhance care, uncover insights, and remain audit-ready.

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Tell us about your needs and challenges so we can match you with the ideal expert. Our team will customize a discussion focused on solutions for your unique situation.

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