Why Home Care Agencies Love CareTime
Revenue Cycle Management
Our expert revenue cycle management consulting optimizes reimbursements and minimizes costs through services like integrated billing, claims processing, and full support, ensuring compliance and enhanced billing and revenue efficiency.
CarePortal
CarePortal allows agency employees, caregivers, consumers and family members to take charge. They are able to participate in adding, editing, and approving timecards among many other valuable features.
Electronic Visit Verification (EVV)
CareTime’s multi-technology electronic visit verification solution is a compliant EVV system for providers. Our EVV uses GPS, cell phone, and telephony technologies. A few other features, like fixed-based and voice-bot, are available upon request.
Payment Processing
Consolidate your payments ecosystem, accept multiple forms of payment, even schedule recurring payments. Designed to simplify and free up hours to focus on growing your agency.
Partners & Integrations
CareTime now offers a suite of Partners & Integrations with industry partners that can help take your agency to the next level. Partners span industry needs from background checks to a suite of compliance tools to ensure your agency is set up for success.
Background Screening
Hiring the wrong caregiver can cost you more than you realize — CareTime offers quick and affordable screening option so you can continue focusing on what matters most.
Discover why CareTime is the leading choice for all home care agencies. No matter the business model or size, we've got you covered.
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CareTime is a management software designed for home care agencies, streamlining operations with features like scheduling, caregiver management, client profiles, billing, compliance, and mobile accessibility. It enhances efficiency, productivity, and client satisfaction by centralizing tasks and improving coordination.
CareTime supports various home care models, including private-duty, Medicaid, and registry models of home care.
CareTime handles billing and collections for private and third-party payors through our software and we offer fully managed billing and collections for all your clients.We've integrated into all the state EVV systems and then provide transparency of your claim status every step of the way so you never wonder when you will get paid. Once payments are made, we apply the payments to the client account for easy reconciliation.
Yes, CareTime software is accessible on both desktop and mobile devices via our mobile apps, offering flexibility and convenience for users. This allows caregivers and management to access the platform from anywhere, facilitating real-time updates, communication, and task management.
CareTime helps ensure compliance with EVV (Electronic Visit Verification) requirements through its software functionalities. Through features such as GPS tracking and electronic signatures to verify caregiver visits and document the services provided accurately. By integrating EVV into its platform, CareTime helps home care agencies meet regulatory requirements while improving transparency and accountability in caregiver visits.
The CareTime mobile app for caregivers offers scheduling, care plan information, time tracking, GPS tracking, messaging, task management, and documentation features. This allows caregivers to manage schedules, provide quality care, and communicate effectively while on the go.
Payment processing through CareTime Payments is highly secure, adhering to industry standards like PCI-DSS and employing robust encryption and authentication measures to safeguard financial transactions.
Yes, families can access care information through CarePortal.
CareTime offers comprehensive customer support including onboarding, data transfer and migration, and training for your staff. This support includes online help resources, FAQs, tutorials, and user guides accessible through the website and within the software platform itself. Additionally, CareTime provides customer support through email, phone, or live chat to address any technical issues, answer questions, or provide assistance with using the software effectively.
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I had an outstanding experience with the CareTime team. They were able to meet every need. All the information was very helpful and was explained in a way that anyone would catch on. I am very pleased with the service!
Marilyn C.
Director of Business
It is the best system out there, and I recommend it to every person I can that is in my line of work. I love everything about it!
Vincent I.
Director
CareTime provides a great way to store client care plan and employee documents all in one place. It is easy to find documents when they are required. The product is easy and simple to use. Can't recommend it enough!
Jakina J.
Owner
Once I learned more about CareTime, I knew this is exactly what I needed for my agency. CareTime walked me through everything to make sure I was set up for success.
Nadine L.
Admin
Overall the experience has been nothing but positive, and CareTime has functioned as we needed. It does exactly what we needed it to do and MORE!
Janlea L.
Program Supervisor
I love everything about this software! CareTime helps me in so many ways, as it is hard to maintain and manage a business alone. This software has made my life so much easier. Nothing bad to say about this software I would totally recommend this product.
Jakenzie W.
Director
I am beyond satisfied with the product and the recent upgrades. I have been using this product for almost 2 years and have not switched to the competitors that constantly contact us. It's easy to use. The employees find it less complicated than some other systems that they have used with other companies in the past.
Trena W.
Administrator
CareTime is AWESOME!!!!! It has allowed me to virtually run my office without 1anyone being present. The system functions are easy to use, and I couldn't have found any other system any better. Hands up for CareTime. I give them a two thumbs up! I've been with CareTime for 5 years. There is not one thing about CareTime that I dislike.
Christine D.
Owner/Director
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