Building a Legacy:
Thoughtful Steps to Prepare your Home Care Agency for Acquisition
This guide covers:
Resources Designed for Home Care Agency Owners
Whether you are just starting out, or own a successful agency - our resources are just another way we are supporting agencies grow their business.
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Webinar
Front-End Strategies for Back-End Medicaid Billing Success
We covered:
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Understanding the Medicaid Billing Lifecycle
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Common Front-End Mistakes That Lead to Billing Delays
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Key Operational Areas for Improvement:
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Intake and Documentation
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Eligibility and Pre-Authorization
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Scheduling and Compliance
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Tools and Technology for Front-End Excellence
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Impact of Front-End Operations on Revenue Cycle Management
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Webinar
Leveraging Long-Term Care Insurance for Home Care Growth
We covered:
- Understanding the benefits of LTC insurance to your clients and your business
- How to interpret long term care insurance policies and educate your clients / families
- How to position yourself as the LTC insurance expert to drive referrals
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Webinar
Virginia Billing Simplified:
Proven Strategies for Coding and Payment Success
We covered:
- Best Practices for Claims Preparation and Scheduling: Learn how to set yourself up for success by identifying operational gaps and preventing billing issues before submission.
- Common Missteps in Virginia Claims Submissions: Discover areas where issues commonly arise and how to avoid them.
- Proper Use of Modifiers and Codes: Understand the correct modifiers to use, how they should be applied, and the best way to schedule visits with the right codes.
- Managing Authorizations: Tips and techniques to streamline your authorization management process.
- Compliance Guidelines: Recommendations to ensure you're always maintaining compliance
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Webinar
Key Strategies for Success in Indiana – Navigating Pathway Changes, Payor Setups and EVV Data
We covered:
- Navigating the Pathways Changes: Learn how to adjust to the recent updates and successfully manage the complexities of these changes.
- Identifying Common Missteps: Discover often-overlooked areas that can impact your process and how to avoid them.
- Payor Setup and Processing Times: Understand the unique challenges of Indiana’s payor setup. Are you prepared for the lengthy process? We'll discuss budget considerations and how to potentially expedite it.
- Clearinghouse Setup for Accuracy: Learn how to correctly set up in clearinghouses to ensure smooth and accurate processing.
- Validating and Correcting EVV Data: Ensure your EVV data is ready for claims submission, and avoid common missteps with Indiana claim submissions.
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Guide
NEW!
A Home Care Owner's Guide to Burnout Prevention
A Comprehensive Guide to Preventing Burnout in An Industry That You Love
This guide covers:
- Introduction
- Understanding Burnout in the Home Care Industry
- Factors Contributing to Burnout Among Home Care Owners
- Strategies to Mitigate Burnout
Download Guide
Webinar
Marketing Moments Webinar Series
Powered by CareTime and 52 Weeks Marketing
Session 5: From Call to Care: Mastering Assessment Conversions
This session covers:
- The importance of converting referrals / leads to assessments
- Conversion rates to strive for and hold your team accountable to
- The process from referral to start of care and beyond
- Best practices for converting inquiry calls to assessment
Watch On Demand Webinar
Webinar
Polsinelli + CareTime:
Home Care Handbook Series: Part 3
This session covers:
- The essential elements of a complete employee handbook- The myth of the "at-will" employment doctrine
- The appropriate way to approach and document employee discipline
- How to best approach employee termination decisions
Watch On Demand Webinar
Webinar
Marketing Moments Webinar Series
Powered by CareTime and 52 Weeks Marketing
Session 4: Speaking Your Referrer’s Love Language
This session covers:
- 5 Pillars of relationship marketing to drive referrals
- Market research results – Health Care Professionals
- How to determine your referrer’s love language
- Messaging for healthcare professionals
Watch On Demand Webinar
Webinar
Win More Medicaid Clients & Effortlessly Manage Claims
This session covers:
In our latest webinar, we covered everything you need to know about Medicaid and Medicaid Waiver programs. We discussed an overview of Medicaid and Medicaid Waiver programs, common objections home care providers had to accepting Medicaid clients, how to accurately review patient information, confirming details of service documentation, utilizing correct billing codes, maintaining compliance with Medicaid billing policies, and creating a timely and organized claims submission process. We wrapped up with a Q&A session. If you missed it, watch this recording for a comprehensive guide to navigating Medicaid for home care services!
Watch On Demand Webinar
Webinar
Marketing Moments Webinar Series
Powered by CareTime and 52 Weeks Marketing
Session 3: Systematize Your Marketing for Accelerated Growth
This session covers:
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Who to target in your community for referrals
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How many people should you target
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Benefits of building a database of referrers
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How to create a B2B marketing system that works
Watch On Demand Webinar
WEBINAR
Home Care Handbook Series: Part 2
Enjoy this informative webinar with Angelo Spinola from Polsinelli as he shares an overview of:
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Compliant use of the common industry exemptions
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The regular rate and proper calculation of overtime
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Proper handling of time edits to avoid "time shaving" claims
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Best practices for managing on-call shifts
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Live-In and extended shifts, including proper documentation and tracking
Watch on demand Webinar
Webinar
Marketing Moments Webinar Series
Powered by CareTime and 52 Weeks Marketing
Session 2: Unleashing the Power of a Sales Person – Should I Hire a Marketer?
This session covers:
- How the market is shifting and what it means for home care providers
- Benefits of having a dedicated marketing / salesperson to help you grow
- Strategies for selecting the ideal sale / marketing professional
- Setting goal and key performance indicators
Watch On Demand Webinar
Guide
NEW in Partnership with Polsinelli
Breaking Down the Different Methods of Home Care Delivery: Agencies, Registries, Virtual Marketplaces and Consumer-Directed Models
A Comprehensive Guide to Operating Multiple Models of Home Care Services
This guide covers:
- Goal of Home Care
- Costs of Care
- What are the Models of Home Care?
- Where is Each Model of Care Allowed to Operate?
- Your Top Legal Considerations For Each Model
- How to Run a Dual or Tri-Model of Care
- Funds Flow & Payment Specifications for Registries
Download Guide
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WEBINAR
Effortless Connections: Maximizing Scheduling Efficiency with CareMatch
This session covers:
- Create Tailored Client Criteria Customization
- Align Caregiver Criteria with Client Preferences
- Prioritize Match Results by Percentage and Explore Expansion Suggestions
- Implement Workflow Automation for Error-Free Client-Caregiver Matching
- Efficiently Broadcast Open Shifts and Offer Shifts
- Fill Open Shifts Rapidly, Reclaiming Valuable Time in Your Day
Watch On Demand Webinar
WEBINAR
Home Care Handbook Series: Part 1
Enjoy this informative webinar with Angelo Spinola from Polsinelli as he shares an overview of definition of work and what agencies must pay for along with mechanics and best practices for:
- Orientation
- Training
- Travel
- Meal and Rest Breaks
- Time Edits
- Time for Q&A
Watch on demand Webinar
WEBINAR
State of Home Care in 2024 with Steve "The Hurricane"!
This session covers:
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How the economy is affecting home care in 2024
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How you can generate more leads
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How you can leverage new payor sources
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How the economy is affecting recruiting
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How you can manage staff during unforeseen circumstances
Watch on demand Webinar
WEBINAR
Transforming Care Delivery: Leveraging CareTime V3 for Optimal EVV Visibility
Webinar covers:
- The current state of EVV & Claims data and the struggles agencies face.
- Challenges connecting with Aggregators.
- Why an agency needs EVV visibility.
- Insights from a Customer who has been there - just like you!
- How CareTime V3 Transforms EVV visibility.
- Glimpse at CareTime V3 Portal.
- Q&A
Watch the Webinar
WEBINAR
Breaking Down the Different Models of HomeCare
Webinar with Angelo Spinola from Polsinelli
Webinar covers:
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High level review of different models for home care delivery– Agency (W-2), Registry (1099), Virtual Marketplaces and Consumer-Directed.
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Discussion of compliance obstacles and licensing requirements for each model
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Considerations and strategies for providers contemplating expanding to a new model
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Challenges and opportunities for running a dual-model
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Q&A
Watch the Webinar
E-book
Grow Your Caregiver Network
A Comprehensive Guide to Caregiver Recruitment and Retention
Finding people that are willing to work is only half of the battle. Experienced, qualified caregivers are hard to come by these days. In this report, we cover how to recruit and retain great caregivers.
Access the E-book
WEBINAR
The Latest Legal Trends Impacting Your Agency
Webinar with Angelo Spinola from Polsinelli
Webinar covers:
- How to navigate the FTC ban on non-competes, COVID relief programs such as the Payment Protection Program
- Employee Retention Credits
- Actions owners can take to better protect their agencies from litigation and DOL investigation audits
Watch the Webinar
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