CareTime Home Care Software Solution
Beautifully Designed Home Care Software Suite
Built for usability and power, CareTime is a cloud-based desktop and mobile software solution for the skilled and unskilled, home health, home care, and consumer-directed care markets.
Easy to Use. Finally, a home care software platform you don’t need a PhD degree to learn how to use. Our design makes it easy for all users with minimal training.
Real Customer Service. We answer with real-live people that can help, not with incoherent computers. We listen to our customers and their suggestions.
Scheduling Manager Saves Hours of Your Time
No longer do you have schedulers spending all of their days calling, writing down availabilities, and filling shifts. Cut hours out of the process with our caregiver-client shift matching. Find the best fit based on client requirements, preferences, distance, hours worked, and caregiver availability. You can invite caregivers to accept a shift through text and email, which is filled on a first-come-first-serve basis.
Electronic Visit Verification (EVV), Mapping, and Alerts
With a multi-technology EVV, you can track visits and automatically create billing and payroll data from the check ins/outs. Record visit notes, questions, and caregivers can see their schedules in the mobile app. Admins can see caregivers and visits on a map. Alerts let you know if visits are missed, caregivers are late, authorized hours are running out and more.
Payroll and Electronic Claims
Conduct billing and payroll through CareTime. Use our solutions or we can integrate with your preferred provider. We offer a claims billing module that creates and sends electronic claims to get paid by insurance, Medicaid, Medicare, and more. Batch claims can be created in an instant from all of your visit data. Process thousands of claims in a snap!
Two-Way Agency and Caregiver Communicator (Text/Email)
Send messages out to your entire agency / organization, a group of caregivers or one single caregiver. Use this tool to fill open shifts in a matter of minutes. No longer do you have to call around to check availabilities. Do it with the click of a button.They can respond back to you.
Additional Features That Make Life Easier
Alerts Help You Manage Even Better
Alerts for no-shows, late check-ins, late check-outs, upcoming shifts, overtime, authorization exhaustion, and nurse certificate expiration are alerts that you can choose to receive.
Document Visits, Prompt for Questions
Caregivers can document notes and tasks completed in a visit. Agencies can prompt for specific questions before a visit is completed.
Reports to Find More Revenue and Cut Expenses
Use reports to compare actual vs. scheduled visits, no-shows, overtime pay, underutilized visits, etc.
Track Authorizations for Medical Care
You can track authorized care and be notified of when authorizations are running low.
Manage Caregivers & Certifications
Add and manage caregivers quickly with our employee management system. You can add, inactivate or terminate employees and maintain records with the click of a button. Also, manage their certifications and expirations.
Create Zones for Clear Management of Care
You can create zones for geographic areas, branch offices, payers, or types of care. Zones help you organize your firm when it comes to shifts, billing, payroll and reporting.