You Didn’t Start a Home Care Agency to Become a Billing Expert

You didn’t get into this business because you love claim codes. 
You didn’t build your agency because you wanted to master Medicaid portals. 
You started it because you care. 

You saw a need in your community. You wanted to provide better care for families, offer support to aging clients, and give caregivers a place to thrive. You built something with heart. Something that matters. 

But somewhere along the way, billing took over. 

The Work No One Talks About 

Somewhere between hiring staff and managing client schedules, you became: 

• An EVV analyst 

• A denial detective 

• A credentialing tracker 

• A clearinghouse problem-solver 

It’s all necessary. But it’s also relentless. 

Billing eats up hours you don’t have. It demands constant attention. It drags your focus away from the things you actually came here to do. 

You’re Not Alone, and You Don’t Have to Do It All 

Every agency hits a wall at some point. Whether it’s a sudden spike in denials, delayed payments that put pressure on payroll, or the realization that your team is stretched thin just trying to keep up, it becomes clear that something has to give. 

That’s where third-party billing comes in. Not to take over your business, but to take the burden off your plate. 

The right billing team handles: 

• Submitting clean, complete claims 

• Clearing EVV mismatches 

• Working denials and resubmitting when needed 

• Monitoring credentialing updates 

• Posting payments and reconciling accounts 

• Preparing documentation for audits 

• Staying current with each state’s Medicaid rules and MCO guidelines 

These aren’t just tedious tasks. They’re the parts of billing that trip up even the most experienced teams. 

When You Reclaim Time, You Reclaim Purpose 

When you outsource billing, you're not giving something up. You're getting something back. 

You get time to train your caregivers. Time to check in with clients and families. Time to fix things before they become emergencies. Time to breathe. 

You get to stop firefighting and start leading again. 

You’re not buried in claim corrections or portal errors. You’re focused on care, on quality, and on why you started this work in the first place. 

Billing becomes a support function, not a stressor. And that shift gives your agency room to grow with fewer delays, fewer rejections, and fewer late nights trying to fix what should have been clean the first time. 

You didn’t open your agency to battle denials. You opened it to make lives better. 

Let us handle the billing so you can focus on what matters most: care. 
CareTime - Third Party Billing