Arkansas Medicaid Electronic Visit Verification (EVV) Solutions

Arkansas

Arkansas EVV Compliance Overview 

  • EVV Model: Open Model

  • Aggregator: NETSMART

  • CareTime EVV Solution: In Development

How to stay EVV compliant in Arkansas 

Maintaining EVV compliance in Arkansas requires an understanding of the state's specific requirements and the available EVV systems. Arkansas has implemented an EVV system to comply with the 21st Century Cures Act, which mandates the use of electronic visit verification for personal care and home health services. Providers in Arkansas can use the state's designated EVV system or integrate their own solutions with the state-approved data aggregator to ensure accurate data capture and reporting. 

The Arkansas Department of Human Services (DHS) provides resources and guidelines to help providers navigate the EVV implementation process. Providers should regularly visit the DHS EVV webpage and consult the official documentation provided by DHS to stay updated on any changes or requirements. Staying informed about integration requirements, training materials, and compliance deadlines is essential for seamless operation and adherence to state mandates. 

Benefits of CareTime Software for Arkansas EVV  

The CareTime V3 software revolutionizes Arkansas's EVV compliance and billing processes, offering unprecedented automation and efficiency. Key features include "Billing While You Sleep," which automates healthcare claims submission based on your set preferences, significantly reducing administrative workload.  

The automated rules engine streamlines claims management by pre-setting rules specific to each payor, preventing declines before they happen. Additionally, the comprehensive dashboard gives a unified view of EVV and claims data, ensuring you're informed and in control. This level of automation and simplicity significantly enhances operational efficiency for Arkansas's home care providers. 

CareTime EVV Features for Arkansas 

For Arkansas, CareTime's EVV system offers advanced features to ensure compliance and streamline operations. These include automated billing, an innovative rules engine for customized payor management, and a comprehensive dashboard for a clear view of EVV and claims data. This functionality simplifies the management process, making it easier for agencies to stay compliant with Arkansas's EVV requirements while enhancing operational efficiency. 

Frequently Asked Questions (FAQs) about Arkansas home care EVV System 

What is Electronic Visit Verification (EVV)? 

EVV is a technology system used to confirm that home care services are actually delivered, recording the time, location, and specifics of the service provided. 

Why is EVV required in Arkansas? 

Arkansas requires EVV to ensure the accuracy of billing for Medicaid-funded home care services, enhancing transparency and fraud reduction. 

What type of services are covered under Arkansas's EVV requirements? 

Services covered by EVV in Arkansas include personal care, home health care, and other Medicaid-funded home care services. This encompasses a range of services such as attendant care, homemaker/housekeeping, and respite care. EVV requirements in Arkansas ensure that all eligible services are accurately verified and documented to comply with state and federal regulations. 

What is the deadline for compliance with EVV in Arkansas? 

Providers in Arkansas were required to comply with EVV requirements by January 1, 2021, in accordance with the federal 21st Century Cures Act. This deadline ensures that all personal care and home health services funded by Medicaid are accurately verified and documented to maintain compliance with state and federal regulations. 

What happens if a provider does not comply with Arkansas's EVV requirements? 

Non-compliance with Arkansas’s EVV requirements can result in penalties, including the potential loss of Medicaid funding and other sanctions imposed by Arkansas Medicaid. Providers are required to adhere to Arkansas Medicaid's EVV policies to continue receiving reimbursements for services rendered. 

Where can I find more information about Arkansas's EVV requirements? 

For detailed information about EVV requirements in Arkansas, providers should visit the Arkansas Department of Human Services website or contact the state’s Medicaid office directly. 

Home Care Staff Screening & Training Requirements in Arkansas 

In Arkansas, the screening and training requirements for home care staff are designed to ensure quality care and safety for clients. Home care workers, including personal care aides and direct care professionals, generally receive on-the-job training tailored to their specific roles. This training can include topics such as client rights, emergency procedures, and personal care tasks. 

Certain roles may require additional certifications and training programs. For instance, Certified Nurse Aides (CNAs) must complete a state-approved training program and pass a competency exam. They are required to maintain their certification through continued education and employment. 

Arkansas Home Care Facts 

  1. EVV System Implementation: Arkansas employs an Electronic Visit Verification (EVV) system for Medicaid-funded home care services to ensure accurate billing and reduce fraud, in compliance with a federal mandate.
  2. Cost of In-Home Care: The average monthly cost for in-home care in Arkansas is approximately $3,800.
  3. Services Covered: Home care services covered under Arkansas's EVV requirements include personal care, home health care, and other Medicaid-funded services, monitored to ensure compliance with state and federal regulations.
  4. System Flexibility: Arkansas allows providers to use either the state's designated EVV system or an approved third-party system for service verification, providing flexibility to choose a system that best fits their operational needs.
  5. Mandatory Compliance: Compliance with EVV standards is mandatory for providers to continue receiving Medicaid funding in Arkansas.
  6. Support and Training: The state offers training and resources to help home care providers transition to and effectively use the EVV system.