Revenue Cycle Management for Home Care Providers

Reliable billing. Predictable cash flow.

Talk to a Billing Expert

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Where In-House Billing Falls Short

Billing today isn’t just about submitting claims - it’s about navigating changing payor rules, catching upstream errors, and getting paid fast.

But in-house teams are stretched thin:

  • Too much manual work across too many systems

  • Errors and delays that go unnoticed until a denial hits

  • No time to track down missing data or chase payments

  • Limited visibility into what’s really holding up your revenue

 

Even the best internal teams are forced to react instead of getting ahead. And that’s exactly why more agencies are turning to CareTime.

What Better Home Care Billing Looks Like

Faster Approvals

Lower your DSO and improve cash flow without chasing payors

Cleaner Claims

Reduce denials and rework with less back-and-forth

Fewer Suprises

Spot billing gaps early and resolve issues before they snowball

Smarter Staffing

Free up internal teams to focus on care, not corrections

Stronger Compliance

Be audit-ready with documentation and billing that matches

How Does It Work?

 

Employee Timecards

Agency corrects & approves employee timecards in CareTime. This ensures that all time and attendance records are accurate before they are processed for billing.

CareTime Team Takes Over

Our team steps in to manage the billing process, ensuring all approved timecards are prepared for claims submission.

Claims Submission

Claims are filtered through a clearinghouse and
submitted to the correct payers. This step includes verifying that all necessary information is included and formatted correctly for each payer.

caretime handles Issue Resolution

If any claims come back unpaid, our team dissects the data to identify the necessary steps for resolution. This proactive approach minimizes delays and ensures quick turnaround.

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Accurate Reconciliation

Each individual payer portal is logged into by the CareTime team to ensure accurate reconciliation. This ensures that all payments are correctly applied and accounted for.

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Agency Reporting

Agencies are provided with claims-based data via frequently updated reports. These reports are easy to understand and summarize the status of your claims and payments.

Claims Lifecycle

The claims lifecycle ends once the maximum payment is received. This comprehensive management ensures that your agency receives the full reimbursement it is entitled to.

Customer Story

From Billing Chaos to Control: A Medicaid Recovery Story

  • $30,000+ in backlogged claims recovered – including denials tied to the Pathways billing shift
  • 100% confidence in billing – with expert training, real-time support, and system guidance
  • Clear Medicaid navigation – even through evolving state rules and Pathways requirements
  • Peace of mind during growth – more time to scale, less time chasing payments
Read Full Story
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Start getting paid on a higher percentage of your claims. 

Talk with our team to see how CareTime supports Medicaid billing, EVV compliance, and revenue cycle management — without forcing you to overhaul your operations.

Are you currently a CareTime user looking for support? Click here.

Frequently Asked Questions

CareTime’s RCM service integrates with our platform to simplify and automate billing, reduce administrative workload, and increase revenue. Our experts handle claims from submission to payment, providing real-time reports and proactive issue resolution.

We partner with your agency to set up effective claims formatting, ensuring all necessary information is included and properly formatted. This reduces the likelihood of errors and increases the success rate of first-time submissions to 98% or higher.

Agencies receive real-time, actionable reports that summarize the status of claims and payments. These reports help you understand your claims process, identify issues, and maximize revenue.

  1. Employee Timecards: Your agency corrects and approves employee timecards in CareTime.
  2. Billing Team: CareTime’s billing team takes over the claims process.
  3. Claims Submission: Claims are filtered through a clearinghouse and submitted to the correct payers.
  4. Issue Resolution: Unpaid claims are dissected for necessary steps and resubmitted as needed.
  5. Reconciliation: Our team ensures accurate reconciliation through individual payer portals.
  6. Reporting: Your agency receives updated reports on claims-based data
  7. .Claims Lifecycle: The process continues until maximum payment is received.

Our integrated platform eliminates the need for double data entry, and our experts handle the entire billing process, allowing your staff to focus on other important tasks.

CareTime combines industry expertise, proactive issue resolution, and seamless integration with our platform to provide a comprehensive RCM service. We offer real-time reporting, end-to-end claims management, and personalized support to maximize your revenue.

By partnering with CareTime, you can reduce the backlog caused by short staffing and high turnover. Our team handles the billing process, ensuring timely claims submission and payment.

Contact us to schedule a consultation. We’ll discuss your agency’s needs and develop a customized plan to optimize your billing and maximize your revenue.