CareTime's Home Care Management Software will be the best decision you make for your business.

Curious, even just a bit? Schedule a meeting, it's worth a conversation.

Are you currently a CareTime user looking for support? Click here.

Why Agencies Switch to CareTime:

Tailor-made to your agency:


What that means for you:
Whether your agency is Medicaid, private duty, customer-directed, or a mix of all three—you will have an all-in-one tool built to scale with you.

EVV and companion app:


What that means for you: 
Effortlessly track visits and duration in a state-compliant system, with tracking options for all businesses.

Competitive edge with CarePortal:


What that means for you:
Dynamic communication tools that drive referrals, increase engagement, retention, and bring in more business.

Integrated payment processing:


What that means for you:
Flexible options to manage payments like pre-bill and recurring payments streamlined within your workflow.

Powerful functionality, friendly interface:


What that means for you:
When we say "easy to use", we mean it—for your office staff and caregivers in the field.

Additional Features That Make Life Easier

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Alerts Help You Manage Even Better

Alerts for no-shows, late check-ins, late check-outs, upcoming shifts, overtime, authorization exhaustion, and nurse certificate expiration are alerts that you can choose to receive.

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Reports to Find More Revenue & Cut Expenses

Use reports to compare actual vs. scheduled visits, no-shows, overtime pay, underutilized visits, etc.


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Manage Caregivers & Certifications

Add and manage caregivers quickly with our employee management system. You can add, inactivate or terminate employees and maintain records with the click of a button. Also, manage their certifications and expirations.

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Document Visits, Prompt for Questions

Caregivers can document notes and tasks completed in a visit. Agencies can prompt for specific questions before a visit is completed.

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Track Authorizations for Medical Care

You can track authorized care and be notified of when authorizations are running low.

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Create Zones for Clear Management of Care

You can create zones for geographic areas, branch offices, payers, or types of care. Zones help you organize your firm when it comes to shifts, billing, payroll and reporting.

CareTime Medicaid CERTIFIED

We’ve been mastering Medicaid billing for years, so you can count on our expertise and experience to get it right!

Learn More about Medicaid Billing

I had an outstanding experience with the CareTime team. They were able to meet every need. All the information was very helpful and was explained in a way that anyone would catch on. I am very pleased with the service!

Marilyn C.
Director of Business 

It is the best system out there, and I recommend it to every person I can that is in my line of work. I love everything about it! 

Vincent I.
Director 

CareTime provides a great way to store client care plan and employee documents all in one place. It is easy to find documents when they are required. The product is easy and simple to use. Can't recommend it enough! 

Jakina J.
Owner 

Once I learned more about CareTime, I knew this is exactly what I needed for my agency. CareTime walked me through everything to make sure I was set up for success. 

Nadine L.
Admin 

Overall the experience has been nothing but positive, and CareTime has functioned as we needed. It does exactly what we needed it to do and MORE! 

Janlea L.
Program Supervisor 

I love everything about this software! CareTime helps me in so many ways, as it is hard to maintain and manage a business alone. This software has made my life so much easier. Nothing bad to say about this software I would totally recommend this product. 

Jakenzie W.
Director 

I am beyond satisfied with the product and the recent upgrades. I have been using this product for almost 2 years and have not switched to the competitors that constantly contact us. It's easy to use. The employees find it less complicated than some other systems that they have used with other companies in the past. 

Trena W.
Administrator 

CareTime is AWESOME!!!!! It has allowed me to virtually run my office without 1anyone being present. The system functions are easy to use, and I couldn't have found any other system any better. Hands up for CareTime. I give them a two thumbs up! I've been with CareTime for 5 years. There is not one thing about CareTime that I dislike. 

Christine D.
Owner/Director 

Have questions? We have answers.

Want to know more?
You can call us anytime a 321-450-3075.


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CareTime is a management software designed for home care agencies, streamlining operations with features like scheduling, caregiver management, client profiles, billing, compliance, and mobile accessibility. It enhances efficiency, productivity, and client satisfaction by centralizing tasks and improving coordination.

CareTime supports various home care models, including private duty, Medicaid, Medicare, and Managed Care Organizations (MCOs).

CareTime handles billing and collections for private and third-party payors through its comprehensive software solution. It streamlines the billing process by generating invoices, tracking payments, and managing financial transactions seamlessly. Additionally, it includes features to facilitate communication with payors, track outstanding balances, and ensure timely collections, ultimately improving the efficiency of billing and collections processes for home care agencies.

Yes, CareTime software is accessible on both desktop and mobile devices, offering flexibility and convenience for users. This allows caregivers and management to access the platform from anywhere, facilitating real-time updates, communication, and task management.

CareTime helps ensure compliance with EVV (Electronic Visit Verification) requirements through its software functionalities. Through features such as GPS tracking, biometric verification, and electronic signatures to verify caregiver visits and document the services provided accurately. By integrating EVV into its platform, CareTime helps home care agencies meet regulatory requirements while improving transparency and accountability in caregiver visits.

The CareTime mobile app for caregivers offers scheduling, client information, time tracking, GPS tracking, messaging, task management, and documentation features. This allows caregivers to manage schedules, provide quality care, and communicate effectively while on the go.

Payment processing through CareTime Payments is highly secure, adhering to industry standards like PCI-DSS and employing robust encryption and authentication measures to safeguard financial transactions.

Yes, families can access care information through CareTime.

CareTime offers comprehensive customer support to assist users. This support includes online help resources, FAQs, tutorials, and user guides accessible through the website and within the software platform itself. Additionally, CareTime provides customer support through email, phone, or live chat to address any technical issues, answer questions, or provide assistance with using the software effectively.

Click here and fill out the form to request a demo today — we look forward to chatting soon!