Indiana’s transition to managed LTSS has left many home‑ and community‑based providers scrambling to keep claims moving. Join Caretime and the Indiana Association for Home & Hospice Care for a rapid‑fire, 40‑minute session that slices through the confusion. We’ll walk through an end‑to‑end EVV + billing workflow—from referral to payment—and show you the simple process checks that PathWays providers are using right now to prevent denials and speed cashflow.

Key Takeaways:

1. Set an eligibility cadence that works – why “referral, admission, 1st & 15th” checks in IHCP + payer portals catch most changes before they bite.
2. Align EVV, auth & demographics on Day 1 – the three “claims‑101” data points that cause >70 % of denials when they’re mismatched.
3. Build a 5‑step EVV QA checklist you can complete in under 10 minutes per day.
4. Map the PathWays data flow (IHCP portal → Gainwell → MCE portals / Availity) so you know exactly where to look first when something breaks.
5. Tap IAHHC & Caretime resources for template SOPs, escalation paths, and further training.