Regina Asuncion of Ascension Business Solutions joined CareTime’s Julio Barea for a practical conversation on how home care agencies can scale by letting go of control and building stronger, more empowered teams.

The webinar focused on breaking through the mindset blocks that hold many owners back from delegating. Regina shared actionable strategies for auditing your time, handing off low-value tasks, and using systems like CareTime and SOPs to simplify operations. She emphasized the importance of focusing on revenue-generating work and building a culture of trust through methods like the 131 approach and end-of-day reporting. 

Key Takeaways:

1. Delegation is Crucial: Scaling your business starts with shifting your focus to high-value tasks and letting others handle the rest.

2. Practical Delegation Tactics: Audit your time, transfer responsibilities, and free up space for strategic planning.

3. Systematize Operations: Tools like CareTime and clearly written SOPs help standardize processes and improve efficiency.

4. Empower Your Team: Use the 131 method and daily reports to increase ownership and accountability.

5. Invest in Leadership: Growth requires new skills—owners need to evolve alongside their business.

“In order to scale your company, which is what we all want to do, you have to master the art of delegation. And that’s not just about hiring and building smart teams—it’s about using systems like CareTime to work smarter and save money. It starts with shifting your mindset.”