Set aside some time this month to honor the nurses, home care aides, therapists, and social workers who make a remarkable difference for the patients they care for.
These staff members put their heart and soul into the work that they do. Running a successful home care business wouldn’t be possible without them!
From all of us here at CareTime, Happy National Home Care and Hospice Month! We appreciate all that you do!
Create a teaching atmosphere where any questions can be asked. If you see a mistake occur, take the time to make it a learning opportunity. If further training is needed, make sure they have access to the necessary materials .
Yes, your employees come into work to do just that – work – but you cannot expect them to be perfect all the time. Personal issues can impede on work performance. Allow them to come to you with any issues they may be having. You may be able to provide them with helpful resources or simply give them much needed time off.
Schedules are difficult to create when you have a long list of staff members who are only available at certain times or days of the week. It is your job to ensure that all shifts are filled. Find the best scheduler for you, in order to take some stress off assigning shifts. Try to be as accurate as you can. When schedules get mixed up, employees get frustrated, and customers may be neglected.
Home care and healthcare companies often use software to streamline activities. If there is a technology that can be used to lessen the work burden on your staff, then consider implementing it. Not only are you saving time by becoming more efficient, you are saving money in staffing and administrative expenses. If you are using a software created in the late 90s or early 2000s then you are not being as proficient as possible. Look into new software that have features you could only dream of before.
Your employees want to feel valued. Go beyond medical coverage and sick days. Look into offering financial rewards to exemplary employees such as stock options and 401K matching. Allow for paid time off so your employees can relax for a week or two without worrying about the impact of loss of pay. Ask your employees what kind of benefits they would like to receive. You may be surprised by some simple (and low cost) suggestions.
CareTime can help you retain your staff. If you recall, a great way to keep your staff is by leveraging technology. With CareTime, caregivers can record and document visits with ease. Say thank you to your staff by making their jobs easier.