CarePortal
Empower Your Clients And Put Family Members At Ease
CareTime’s CarePortal
CarePortal allows consumers, and their families, to take charge of the care they receive. They are able to participate in adding, editing, and approving timecards among many other valuable features.
Transparent Care Plans
Peace of Mind
Clear Communication
Visibility Into Care Provided
Consumers and Family Members
Chat with caregivers or agency staff
Add, edit, and approve timecards
Add family member profiles
See scheduled shifts
View hours worked and authorized hours remaining
Add New Timecard
Simply click the add (+) button in the top right corner to add new timecards. Designate the authorization and activity code associated with the visit. Utilize the text field to explain why the visit was entered manually.
Update Timecard
Click the pencil icon to edit the visit start and end time. This is a configuration set at the agency level. If you do not want consumers to have this ability, it can easily be turned off.
Caregivers
Approve or deny timecard edits
See scheduled shifts
View scheduled and completed shifts
Timecard Edit Approval
If a consumer added or edited a timecard, the employee will receive a notification and see the changes made. The employee then has the option of approving or denying the changes—an optional text field is provided.
Agency Employees
Add, edit, and approve timecards
View the list of consumers and caregivers
Set configurations for users such as the ability to add or edit timecards
View all scheduled shifts
Chat with consumers or caregivers
See the status of a timecard: waiting for approval, approved, denied
Schedules
The Schedules tab will show shifts scheduled. You can view it by day, week, or month. Click the green dot or text to open a detailed view of that shift.
Chat
All users can message one another. This includes agency employees, clients, caregivers, and family members. We can easily disable this function for you if you do not wish to receive messages.