Real World Projects //
This project combined existing agency IT systems with Caretime GPS and telephony to create a cost effective solution that was deployed quickly over multiple company offices and thousands of caregivers.
Fiscal Intermediaries wanted to reduce manual time needed to calculate hours and units on an authorized visit while reducing visit exceptions that were costing significant time and money to manage.
A custom charting application and deployment of a custom IVR using the agency existing scheduling and visit management software, Riversoft. The advanced work flow process was significantly streamlined.